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SOFTWARE SUPPORT

Lino’s software maintenance services offer a number of advantages: Access to new versions and direct technical support via telephone, e-mail or remote.

Support services are available to customers who have concluded a valid software maintenance contract with us for the products used. We use the FTAPI server software for the secure and fast exchange of sensitive data with our customers.

Our support is available from Mon – Fri (except holidays) from 07:30 – 17:00 o’clock. You can reach the team at +49 (6131) 32 785-14 and by e-mail via:

support@lino.de
CRM PORTAL

Creating support tickets and customer transactions

CRM PORTAL
LINO PORTAL

Software downloads, licensing and software demos

LINO PORTAL
WEB CONFERENCE

Lino employees can spontaneously start a web conference with you to facilitate cooperation during presentations, consultations, meetings or support. Web conferences save a lot of time and money. Lino uses GoToMeeting for this service.

You must briefly run the participant module before using it. To start, you then enter the meeting, webinar or training ID that we send you, which guarantees access via a secure website and thus secure working.

GOTOMEETING
CUSTOMER INFORMATION

Stay up to date. Lino regularly sends a newsletter to customers and interested parties with up-to-date information on products, users, events and offers.

After registration you will receive an e-mail with a confirmation link. Your newsletter subscription only becomes effective when you call it up. You can unsubscribe from the newsletter at any time and without giving reasons. Click on the link “Unsubscribe customer information” in the footer of each newsletter e-mail.

SUBSCRIBE / UNSUBSCRIBE CUSTOMER INFORMATION

Do you have any questions about our portfolio or would you like an individual consultation? Please use the form below to contact us.

We will subsequently contact you as soon as possible and send you the requested information.

Fields marked with * are mandatory.

Lino GmbH Mainz
Phone +49 6131 32 785-10
E-Mail info@lino.de

  • This field is for validation purposes and should be left unchanged.

Lino GmbH Austria

Rossa 25
3823 Raabs an der Thaya
Austria
Phone +43 2845 70119
E-Mail austria@lino.de

Kompetenzen
  • Auftragsbearbeitung
  • Beratung, Support
  • Geschäftsführung
  • Schulung, Ausbildung
  • Software-Vertrieb

Lino GmbH Nuremberg

Eibenstrasse 2
90596 Schwanstetten Leerstetten
Germany
Phone +49 9170 97 26 130
Fax      +49 9170 97 26 137
E-Mail info@lino.de

Kompetenzen
  • Beratung, Support

Lino GmbH Stuttgart

ROCK Business Center
Humboldtstr. 32
70771 Leinfelden-Echterdingen
Germany
Phone +49 711 945 763 40
Fax      +49 711 945 763 41
E-Mail info@lino.de

Kompetenzen
  • Beratung, Support
  • Software-Vertrieb

Lino GmbH Dresden

Chemnitzer Strasse 117
01187 Dresden
Germany
Phone +49 351 862 686 05
Fax      +49 6131 32 785 -11
E-Mail info@lino.de

Kompetenzen
  • Beratung, Support
  • Schulung, Ausbildung
  • Software-Entwicklung
  • Software-Vertrieb

Lino GmbH Bremen

Hermann-Koehl-Strasse 7
28199 Bremen
Germany
Phone +49 421 96 01-180
Fax      +49 421 96 01-150
E-Mail info@lino.de

Kompetenzen
  • Beratung, Support
  • Schulung, Ausbildung
  • Software-Vertrieb

Lino GmbH Mainz

Erthalstrasse 1
55118 Mainz
Germany
Phone +49 6131 32 785 -10
Fax      +49 6131 32 785 -11
E-Mail info@lino.de

Kompetenzen
  • Auftragsbearbeitung
  • Beratung, Support
  • Geschäftsführung
  • Schulung, Ausbildung
  • Software-Entwicklung
  • Software-Vertrieb
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