Tacton CPQ Omnichannel Sales
Deliver Consistent and Efficient Sales Across All Channels
With Tacton CPQ Omnichannel Sales, you can provide consistent product configurations and quotes across all sales channels – from direct sales and partners to e-commerce. Unified rules, pricing and data ensure a seamless customer experience, reduce errors and accelerate your sales processes.
Increase efficiency, scalability and win rates across your entire organisation.
Anytime, Anywhere –
Consistent Configuration for Direct Sales, Partners and Customers
Today’s B2B buyers expect flexibility. With Tacton CPQ Omnichannel, your product knowledge is available across every channel. Whether your sales team is advising customers on-site, a partner is placing orders internationally or a customer is exploring options online, the underlying configuration and pricing logic always remain consistent.
Simply and without obligation, schedule a meeting for a consultation and get to know Tacton CPQ.
Brand Consistency Across All Channels
Tacton CPQ Omnichannel enables you to create tailored user interfaces for different audiences while maintaining a single, consistent validation logic at the core. This empowers partners to configure and sell complex products independently and error-free – without putting additional strain on your engineering teams.
Key Benefits of Tacton CPQ Omnichannel Sales
Boost Your Sales Efficiency and Customer Satisfaction –
with Tacton CPQ.
Webinars
Register now for our free webinar or contact an expert for a personalized consultation.
Our webinars are intended exclusively for companies within our defined target audience.
Tacton CPQ Modules
Enhancements to Tacton CPQ for end-to-end sales and engineering processes.
The modules for Tacton CPQ expand your configuration platform with features for CAD automation, visualization, integration, analysis, multi-channel sales, and the carbon footprint of your product configuration. This enables end-to-end processes spanning sales, engineering, and manufacturing – efficient, scalable, and secure.
CAD Automation
Visual Configuration
Integration
Analytics
Omnichannel Sales
Environmental Footprint
Platform
See for yourself, using your specific use case, how complex processes are simplified, systems are integrated and automation delivers measurable results.
- Practical demo with realistic use cases
- The next step for your digital transformation project
- Measurable benefits and ROI in record time
Frequently Asked Questions
Knowledge base on self-service, web store integration, and cross-channel consistency.
This FAQ section explains how modern product configuration is consistently implemented across field sales, the web store, and partner portals—using a unified pricing and rules framework.
What is Tacton CPQ Omnichannel Sales?
Tacton’s Omnichannel module enables manufacturers to offer the same error-free configuration and pricing process across all sales channels. Whether direct sales, dealer network, or customer self-service in the B2B portal – all use a central logic.
How do external dealers (partners) benefit from the solution?
Dealers receive their own portal. There, they can configure complex products independently and without errors for their customers, calculate prices, and create professional quotes without having to wait for technical feedback or approvals from the manufacturer.
Which sales channels are supported?
The module supports three main channels: internal direct sales, external partners and resellers (partner sales), and end customers who configure their products themselves via e-commerce platforms or web portals (customer sales/self-service).
What does Single Source of Truth mean in this context?
All sales channels access the same central product, rule, and pricing database. When product managers or engineers update a feature or adjust prices, this change is immediately and consistently available to all salespeople and channels.
Does the module prevent channel conflicts?
Yes. Because the pricing and discount logic is controlled centrally by the manufacturer, pricing strategies remain consistent across all channels. This prevents your own direct sales and external partners from undercutting each other with different quotes.
Is a connection to B2B e-commerce platforms possible?
Absolutely. Tacton offers open APIs to seamlessly integrate the powerful configuration engine into existing web shops and e-commerce systems. nd customers can thus intuitively configure and request highly complex industrial products online themselves.
Can different assortments or prices be defined for dealers?
Yes, the system is highly flexible. Manufacturers can control exactly which partner or region has access to certain product lines. Likewise, dealer-specific price lists, margins, and discount structures can be securely and individually stored in the system.
Does the Omnichannel module also offer visual configuration?
Yes, visual 2D, 3D, or AR configuration (Augmented Reality) is available across all channels. Especially in partner and self-service sales, real-time visualization strengthens trust, as buyers immediately see how their decisions change the product.
How is user-friendliness ensured for end customers?
Thanks to Tacton’s needs-based configuration, end customers do not need expert technical knowledge. They simply answer questions in the portal about their business requirements or areas of application, and the system automatically suggests the optimal, buildable solution.
Are quotes from partners created in their own corporate design?
Yes, document generation is customizable. External partners can generate quotes with their own company logo, in the desired layout, and in their end customer’s language. The technical data and prices still base on the manufacturer’s specifications.
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